Terms of use
Last updated: 14 September 2026
1. Identification of the operator
The website located at the domain loumstore.online is owned, operated and controlled by LOUM COMERCIO ARTIGOS VESTUARIOS E ACESSORIOS LTDA, a Brazilian limited-liability company (Sociedade Empresária Limitada) registered with the Federal Revenue Service under CNPJ 65.794.478/0001-86, with its registered office at R Doutor Luis Paolieri, 174, Parque Sao Quirino, Campinas, SP, 13088-390, Brazil.
The trading name "LOUM Comercio Artigos Vestuarios e Acessorios" is the public-facing identity of the same legal entity. Any reference in these terms to "the company", "we", "us" or "our" refers exclusively to LOUM COMERCIO ARTIGOS VESTUARIOS E ACESSORIOS LTDA.
2. Acceptance of the terms
By accessing, browsing or using loumstore.online, you agree to these terms of use. If you do not agree with any provision, you should not continue using the website.
3. Purpose of the website
The website is intended to present the company, its product categories, its approach to selection and post-sale care, and its official contact channels. It is directed at adults with legal capacity to enter into obligations.
4. Products and availability
Product photographs, descriptions and specifications are prepared with reasonable care. Small differences in tone, texture or measurement between the item as displayed and the item as received may occur, given the nature of textile production. Availability of items and categories may change without prior notice.
5. Orders, payment and delivery
Orders are subject to confirmation of stock, verification of payment and validation of shipping information. Payments are processed by financial institutions authorised to operate in Brazil. Delivery is arranged with logistics providers and estimated windows are indicated at checkout when applicable.
6. Exchanges and returns
Exchange and return requests are handled in accordance with the Brazilian Consumer Protection Code (Law No. 8,078/1990). Requests must be sent through the official contact channels listed in section 9. The item must be in its original condition and, where applicable, with tags and packaging preserved.
7. Domain, trade name and third parties
The domain loumstore.online and the trading name "LOUM Comercio Artigos Vestuarios e Acessorios" are used exclusively by LOUM COMERCIO ARTIGOS VESTUARIOS E ACESSORIOS LTDA and refer to the same legal entity registered under CNPJ 65.794.478/0001-86.
No third party is authorised to operate, host, license, sublicense, resell, redirect, mirror or otherwise publish content on this domain, nor to use the trading name in commercial communications. There are no franchise, white-label, affiliate-resale or lead-resale arrangements linked to this website. Any use of the trading name or the domain by an unauthorised party is subject to civil and criminal liability under Brazilian law.
8. Intellectual property
All texts, images, layouts, logos and other elements displayed on loumstore.online are the property of LOUM COMERCIO ARTIGOS VESTUARIOS E ACESSORIOS LTDA or are used with authorisation. Reproduction, distribution or commercial use, in whole or in part, without prior written consent, is prohibited.
9. Contact
Questions, requests and formal notices related to these terms of use can be addressed to:
LOUM COMERCIO ARTIGOS VESTUARIOS E ACESSORIOS LTDA
R Doutor Luis Paolieri, 174, Parque Sao Quirino
Campinas, SP, 13088-390, Brazil
Email: 1856@registrou.com.br
Phone: (19) 3234-4123
10. Applicable law and jurisdiction
These terms of use are governed by the laws of the Federative Republic of Brazil. Any dispute arising out of or in connection with the use of loumstore.online will be resolved before the courts of the Judicial District of Campinas, State of São Paulo, without prejudice to the consumer's right to elect their own domicile when this right applies.
11. Changes to these terms
These terms may be updated to reflect operational, technical or legal changes. The version in force is always the one published on loumstore.online, identified by the date shown at the top of this page.